All Garments must be washed on Cold,
Do not use Tide Detergent.
To avoid the color bleeding, be sure to use "Color Catcher sheets"
Do not use any form of Bleach including Oxi Clean.
Returns & Exchange Policy
Your satisfaction is our goal. We will gladly accept your timely return of unworn, unwashed, or defective merchandise.
Please include the original receipt along with the merchandise. Returned merchandise should include original tags and packaging and must be returned in the same condition as when it was received
SHIPPING (UPDATED: 9/19/22)
Shipping within the Continental USA is free on all orders above €75. Items usually arrive within 2-3 of order confirmation.
Orders under €75 will have a €9.95 flat shipping fee added at checkout. All International Shipments have a flat shipping fee of €75.
Returns & Exchanges
You may return any item within 7 days of order delivery for a full refund to the credit card used to place the order. From 7-14 days of order delivery, you can return order and receive store credit. No returns will be accepted after 14 days of order delivery.
Items must be returned unused and in original packaging - with all labels, tags and barcodes still attached. A sales receipt must be returned along with the merchandise as well.
Please allow 7-14 days for us to process your return. You should receive the refund/credit to your credit card within 1-2 billing cycles.
Items purchased on sale or other promotion cannot be returned. However, you may exchange these items for a different size of the same item at our store, if in stock.
There are no returns or exchanges on Underwear and Swimwear.
In Store: Returns brought to one of our four convenient retail locations are FREE and easy. You will receive a full refund, with no return shipping or restocking fees applied.
Return by Mail
To make a return, please follow the "Start a Return" form on our website.form on our website. Enter your email address and order number associated with the return. Select the item(s) you would like to send back.
A flat rate shipping fee of €9.95 per order will be deducted from the refund amount. No restocking fees will be charged. A pre-printed USPS label will be generated. Print out and attached securely to the package .
Items returned without using the Return Manager will not be processed.
Exchange: We are unable to offer exchanges, if you would like to exchange for another item or size, please place it as a new order and return your original purchase according to the above Return Policy.
Please allow 7-14 days to process your return. You should receive the refund/credit to your credit card within 1-2 billing cycles
If you have any questions or need help with a return, please don’t hesitate to contact us at email@example.com, or call us at (+48) 691326407
Policies are subject to change at any time.
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